Premium guarantees PC-Occasion.be
At PC-Occasion.be, we are committed to offering you robust guarantees, adapted to your needs, and designed to guarantee your satisfaction with complete peace of mind.
Warranty on refurbished computers
- 3 years of coverage complete material, including parts and labor (excluding consumables, including the battery).
- Batteries are not covered by the Warranty. They are nevertheless rigorously controlled before being put on sale and present at least 80% of their original capacity at the time of purchase, to ensure reliable daily use.
- If you wish to replace it with a new battery (at any time before and after sale), we apply a policy of “cost price” : supply and installation of the battery at our purchase price, without labor costs.
- Our customer service remains at your disposal for any additional information or specific requests.
Warranty on APPLE products
- A Warranty of 12 months on equipment, including parts and labor (excluding consumables).
What our Warranty does not cover
Certain situations are excluded from our guarantees, in particular:
- External physical damage (oxidation, impacts, etc.) or caused by improper use.
- Interventions related to software configuration or personal data management.
Terms of application of the Warranty
- Carefully keep your proof of purchase, essential for any claim.
- The period of Warranty begins from the date of purchase.
After-sales service at your disposal
- You can call our Warranty either directly in store, or remotely via a connection to the device, if this is feasible.
- Thanks to our internal technical workshop, we intervene quickly and efficiently to ensure optimal follow-up.
With PC-Occasion.be, choose reliability and excellence for your reconditioned equipment.
