Refund policy

Right of withdrawal/reflection time

These provisions are only valid for consumers linked to online purchases.

According to article 47 SQ. Of Book VI of the Code of Economic Law, the consumer can exercise a right of withdrawal within 14 days after taking possession of the product without fine and without request for reason. The delivery moment is estimated to be the same as that of taking the product. This period must allow the Customer to assess the product purchased "as well as in display". Devices used, installed, damaged or incomplete is not taken up.

In the event that the consumer wishes to make use of this opportunity, please contact us by email at info@ordigestion.
In addition, the consumer must within 14 days, after the mention of the decision of the right of withdrawal, return the product (s) not damaged in their original packaging (s) with all accessories, user manual and (a copy) of the invoice/delivery vouchers and:

a) either send it to its own costs and at its own risk (SPRL ordigestion is not responsible for any damage, theft, or loss of products or their packaging) with ordigestion;
b) Let be put in our store located, rue de Brussels, 1 to 1480 Tubize

Upon receipt and after an in -depth check of the returned products, we will refund your order within 14 days maximum.