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50 control points - Up to 3 years Warranty - Fast Delivery
50 control points - Up to 3 years Warranty - Fast Delivery

Privacy policy

Privacy policy

This policy explains how pc-occasion.be (Ordigestion SRL) collects, uses and protects your personal data and your rights.

1) Who is responsible for processing?

The data controller is Ordigestion SRL (VAT: BE0821459346), Rue de Bruxelles 1, 1480 Tubize, Belgium (hereinafter "we"). For further information : info@ordigestion.be.


2) What data do we collect?

Depending on your use of the site, we may collect the following categories of data:

  • Identification and contact data surname, first name, e-mail, telephone, delivery/billing addresses.
  • Ordering information : products purchased, amounts, purchase history, invoicing, after-sales service exchanges.
  • Payment data information required for payment via our service providers (we do not store full credit card details).
  • Technical data IP address, type of device/browser, cookie identifiers, pages visited, actions taken on the site.
  • Messages Content you send us via forms, e-mail, chat or after-sales service.


3) Why do we use your data (purposes)?

We use your personal data in particular for :

  • Processing your orders preparation, delivery, invoicing, follow-up.
  • Manage customer service diagnosis, returns, Warranty, assistance.
  • Securing the site and preventing fraud.
  • Audience measurement and improve our site, our offers and the user experience.
  • Communications responding to your requests, order-related information and, if applicable, marketing (see section 8).
  • Legal obligations accounting, Warranty litigation management.


4) Legal basis(s) for processing

Depending on the case, our treatments are based on :

  • Contract performance (e.g. order processing, delivery, after-sales service).
  • Compliance with legal obligations (e.g. billing, accounting, warranties).
  • Our legitimate interest (e.g. security, fraud prevention, site improvement).
  • Your consent when required (e.g. certain cookies/trackers, certain marketing communications depending on settings).


5) With whom do we share your data?

We share your data only when necessary, in particular with :

  • Shopify (e-commerce platform) to host and operate the site.
  • Payment service providers (transaction processing).
  • Transporters (delivery, tracking).
  • Technical service providers (hosting, security, email, analytics, support).
  • Authorities if required by law (e.g. legal obligations, official requests).

Shopify Network Intelligence / Enhanced Services
When related Shopify features are enabled, Shopify may securely use certain data (including customer data). in combination with other merchants in order to power advanced functionalities and enhance services ("Enhanced Services"). :contentReference[oaicite:1]{index=1} Find out more about Shopify practices: Shopify Privacy Policy. :contentReference[oaicite:2]{index=2}


6) Transfers outside the EEA

Some service providers (including Shopify) may process data outside the European Economic Area. Where this occurs, appropriate safeguards are put in place (e.g. standard contractual clauses or recognized mechanisms) in accordance with applicable requirements.


7) Shelf life

We keep your data only for as long as is necessary for the purposes described above, in particular:

  • Order/billing data The following items are kept in accordance with applicable legal and accounting requirements.
  • Service data / Warranty For the duration of file processing, then archived for as long as necessary in the event of litigation.
  • Marketing data until consent/opposition is withdrawn, or according to chosen parameters.
  • Cookies The information you provide will depend on its nature (see section 9) and your choice of consent.


8) Marketing (e-mail, remarketing)

We may send you communications related to your order (transactional) without marketing opt-in. For marketing communications (newsletter, offers), we do so according to the applicable rules and/or your choices (consent when required). You can unsubscribe at any time via the unsubscribe link or by contacting us.


9) Cookies & tracers

The site uses cookies and similar technologies to operate, secure, measure the audience and improve the experience. Depending on your location and settings, a cookie banner may allow you to accept/refuse certain categories. Shopify provides tools to manage these settings in the administration area. :contentReference[oaicite:3]{index=3}

  • Necessary cookies : essential for site operation (shopping cart, security, etc.).
  • Analytics cookies The following links help you understand how to use the site.
  • Marketing cookies Personalization: help personalize advertising/offers (if activated and according to your choices).


10) Safety

We implement reasonable measures to protect your data (access controls, account security, technical and organizational measures). As no system is infallible, we also recommend that you use strong passwords and keep your devices up-to-date.


11) Your rights (RGPD)

According to the applicable regulations, you have the following rights in particular:

  • Access to your personal data
  • Rectification in case of error
  • Deletion (within legal limits)
  • Opposition and limitation certain treatments
  • Portability when applicable
  • Withdrawal of consent at any time when processing is based on consent

To exercise your rights : info@ordigestion.be. We may ask you for proof of identity to prevent unauthorized access.


12) Claims

If you feel that your rights are not being respected, you can contact us to seek a solution. You can also lodge a complaint with the Belgian Data Protection Authority.


13) Policy update

We may update this policy to reflect changes in our practices, our service providers or legal requirements. The version published on the Site is the current version.